Dental Office Text Messaging

Is your dental practice losing out on revenue due to missed appointments? Recent surveys suggest that 64% of consumers think businesses should contact them via text messages more often Using our dental marketing platform can help you bridge that gap and substantially reduce no-shows.

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Why SMS Maketing ?

Being proactive can be the difference between making that sale or not. Waiting around hoping for the buyer to read your email can mean the difference between closing that deal or another dead end. More importantly, you don’t want to appear too pushy to prospective clients by calling all the time. That’s where text message marketing comes in. Reach your prospects when they’re most engaged: SMS messages have an open rate of 98%!

Here are a few statistics that may change your mind

64% of consumers think businesses should contact them via text messages more often.

SMS marketing is cheaper and enjoys a substantially higher open and response rate than more traditional marketing channels, like email. That being said, many companies aren’t taking advantage of SMS as a marketing medium. Maybe your competitors might be making this same mistake too. In fact, only 13% of businesses allow their customers to even respond to text messages.

SMS open rates can be as high as 98% so you can be sure your messages are being read

These days, almost all mobile devices are able to send and receive text messages. With SMS you don’t need a special app or anything fancy, SMS is an out-of-the-box feature that comes with pretty much any cell phone you can get your hands on today. The best part is it doesn’t rely on an internet connection so as long as your customer is connected to their local cell service then they will get your messages.

67% prefer that a business text them about appointments over emailing or calls.

Sick of the constant phone tag with customers? Tired of missed calls and leaving voicemails? Most of your customers are at work during the day and rarely check their voicemails anymore. Businesses waste time with follow-up calls, adding unnecessary tasks to their to-do lists. With text messaging you know your clients will open your SMS message and chances are if you send a branded text they will read it and respond.

 

75% of people aged 44 or under prefer to send & receive text messages to/from businesses

There’s a time when texting was the realm of the young and vibrant. The older generation would wonder how the youngsters could type at 200 words per minute?! Now those young ‘uns are in their forties. They’re still doing it and have passed the habit to their kids. Now 3/4 of the age group prefers to reach out to companies through SMS, according to texting statistics by age.

64% of consumers think businesses should contact them via text messages more often.

SMS marketing is cheaper and enjoys a substantially higher open and response rate than more traditional marketing channels, like email. That being said, many companies aren’t taking advantage of SMS as a marketing medium. Maybe your competitors might be making this same mistake too. In fact, only 13% of businesses allow their customers to even respond to text messages.

SMS open rates can be as high as 98% so you can be sure your messages are being read

These days, almost all mobile devices are able to send and receive text messages. With SMS you don’t need a special app or anything fancy, SMS is an out-of-the-box feature that comes with pretty much any cell phone you can get your hands on today. The best part is it doesn’t rely on an internet connection so as long as your customer is connected to their local cell service then they will get your messages.

67% prefer that a business text them about appointments over emailing or calls.

Sick of the constant phone tag with customers? Tired of missed calls and leaving voicemails? Most of your customers are at work during the day and rarely check their voicemails anymore. Businesses waste time with follow-up calls, adding unnecessary tasks to their to-do lists. With text messaging you know your clients will open your SMS message and chances are if you send a branded text they will read it and respond.

75% of people aged 44 or under prefer to send & receive text messages to/from businesses

There’s a time when texting was the realm of the young and vibrant. The older generation would wonder how the youngsters could type at 200 words per minute?! Now those young ‘uns are in their forties. They’re still doing it and have passed the habit to their kids. Now 3/4 of the age group prefers to reach out to companies through SMS, according to texting statistics by age.

How SMS Can Help Grow Your Dental Practice

Dental Appointment Reminders

With the average dental appointment generating $200+ per visit, you simply can’t afford to have too many no-shows. As discussed earlier, a few no-shows every day may not seem like much but over the course of the year it can add up 100’s of thousands of dollars in lost revenue!

The best dental offices are using appointment confirmation texts as well as appointment reminder texts to ensure no-show rates are kept to the bare minimum. These types of texts help weed out potential cancellations earlier allowing you to not only reschedule for another day but also gives you time to book that newly opened appointment slot.

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Sending Promotions and Deals

You can generate some extra revenue by offering special deals and promotions to bring in either extra appointments or make upcoming appointments more profitable. An example would be offering a back-to-school promotion for your patient’s children to get discounted teeth cleaning or checkup.

Alternatively, you can offer a discounted cleaning to all your patients already booked in for an appointment. This can raise your average revenue per appointment which will definitely add up to a solid boost in revenue by the end of the year.

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Review Requests

These days when anyone wants to find a local service like a dentist people are opting to do their research on Google. A big part of bringing more customers in and have all your appointment slots booked is maintaining a good reputation where potential new patients can find your dental office.

To that end, nothing is as effective at generating new positive reviews for your business as texting your review link to your satisfied customers following a successful visit. By following up on your patient’s experience and giving them a convenient way to leave you feedback, you are guaranteed to get an enormous number of positive reviews to help to maintain your online reputation.

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How Can SMS Marketing Help You Sell More?

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Show New Listings to Subscribers

Emails are notoriously easy to miss in the bulk of junk people receive on a daily basis.In contrast, 90% of SMS messages are read within three minutes of being received! Don’t get lost in the email clutter, with low click-through and even lower response rates. Text messages are the future of marketing for everyone from small businesses to Fortune 500 companies.

Set Viewing Times and Correspond With Your Clients

Use our convenient two-way texting and inbox feature to keep conversations going with your customers. After you send out your promotional material, you can answer questions and engage with clients directly from your inbox.Use our Zapier integration to integrate with any other CRM/app with minimal work.\And the best part is, incoming texts are completely free!

Keyword Autoresponders for Your Listings

As a realtor, you can leverage the power of our platform to showcase your client’s properties. Simply create a keyword, set up an autoresponder, and place that keyword in all your promotional materials (billboards, signs, flyers, etc.) When customers text that keyword to your number, they receive specific information about the property that they’re interested in. Simple!

Personalized Real Estate SMS Promotions

Craft personalized real estate offers using mass text messaging to reach 100’s clients and custom merge fields to add a little personalization to your message to give your customer that personal touch. Whether they are buyers or sellers, our text messaging platform ensures that you can always reach your clients with any offers or announcements you might have for them.

Contact New Leads Immediately

Whether you’re taking advantage of Facebook advertising, Google Ads, or any other advertising platform to generate your real estate leads, our software allows you to upload your lead list directly into an SMS text message campaign. From there you can contact them all in minutes regarding that new property they’re interested in or the house they’re trying to sell.

Scheduled Text Messages

Create scheduled SMS marketing campaigns with multiple automated follow-ups for weeks in advance if you like. Our platform allows you to streamline your client communications by taking the hassle out of it. You can now plan out your text messages in advance and contact 1000’s of customers at a time allowing you to eliminate the grind of customer relations and focusing on what you do best.

MMS Message Attachments

MMS stands for multimedia messaging service. MMS allows you to send and receive text messages with picture, videos, or audio message attachments to your customers and new leads. Our platform allows you to create MMS Message campaigns that take advantage of this technology to send all required documentation for buying or selling a home.

Cut Costs & Save Time

With automated text messaging you can finally stop wasting time on mundane repetitive communication tasks and really focus on growing your real estate business. You’ll also be saving money by growing your customer subscriber list you’ll always have access to cost-effective marketing campaigns that generate sales compared to the leading advertising alternatives that require large budgets and finally tuned sales funnels to generate sales.

How To Use Texting for Your Dental Practice

Sign up for a text messaging service

You can quickly get signed up with our texting platform in just 5 minutes. All you have to do is pick your plan, provide a few details about your company and you’re all set to start sending your first text message marketing campaign.

Collect your customer’s information

Make sure to set upto include your the dedicated text messaging number and your keyword to all your marketing materials such as flyers, billboards, coupons etc. We also provide a convenient custom contact form template designed for use on your restaurant’s website to collect your user’s information and opt them into your text message updates as well.

Craft Your Text Message Campaigns

Setup campaigns that are specific to the category of subscriber you want to send a message to. For example, you can segment your subscribers into lists based on group membership such as students, promo customers, repeat customers, etc. Need to reach students to promote your latest student special? No problem you can send out a quick text to the students that opted in to your texts with just a few clicks.

Once you know what group of subscribers you need to communicate with, it’s time to craft your text message campaign. Our platform allows you to plan your campaign weeks in advance with automated follow-up text messages that go out at a scheduled date and time that you decide.

Setup Your Campaign Keyword

To help segment your subscribers you should create a campaign keyword that allows future subscribers interested in a particular promotion or event at your restaurant to signup to your list using that keyword to place them in the correct list.

For example, you could encourage your customers interested in live entertainment to text ‘ENTERTAIN’ to your dedicated texting number to get signed up to text reminders of upcoming live music gigs or events at your bar or restaurant.

This way you won’t annoy all of your subscribers with irrelevant messages and make sure everyone is up to date with the information they are specifically interested in.

Promote Your Keyword

Make sure to promote the keywords you just set up everywhere that your reaturant markets and promotes itself. You should be plastering the keyword and your dedicated texting number on every piece of direct mail, flyers, bulletin board, social media profiles, and voicemails to make sure your subscriber list continues to grow and more importantly so your restaurant can continue growing it’s sales!

Start Texting!

Once all the set up is out of the way all that’s left to do is to get started texting your now growing list of text message subscribers. Make sure you make use of the best practices when sending text messages. See below for details.

Sign up for a text messaging service

You can quickly get signed up with our texting platform in just 5 minutes. All you have to do is pick your plan, provide a few details about your company and you’re all set to start sending your first text message marketing campaign.

Collect your customer’s information

Make sure to set upto include your the dedicated text messaging number and your keyword to all your marketing materials such as flyers, billboards, coupons etc. We also provide a convenient custom contact form template designed for use on your restaurant’s website to collect your user’s information and opt them into your text message updates as well.

Craft Your Text Message Campaigns

Setup campaigns that are specific to the category of subscriber you want to send a message to. For example, you can segment your subscribers into lists based on group membership such as students, promo customers, repeat customers, etc. Need to reach students to promote your latest student special? No problem you can send out a quick text to the students that opted in to your texts with just a few clicks.

Once you know what group of subscribers you need to communicate with, it’s time to craft your text message campaign. Our platform allows you to plan your campaign weeks in advance with automated follow-up text messages that go out at a scheduled date and time that you decide.

Setup Your Campaign Keyword

To help segment your subscribers you should create a campaign keyword that allows future subscribers interested in a particular promotion or event at your restaurant to signup to your list using that keyword to place them in the correct list.

For example, you could encourage your customers interested in live entertainment to text ‘ENTERTAIN’ to your dedicated texting number to get signed up to text reminders of upcoming live music gigs or events at your bar or restaurant.

This way you won’t annoy all of your subscribers with irrelevant messages and make sure everyone is up to date with the information they are specifically interested in.

Promote Your Keyword

Make sure to promote the keywords you just set up everywhere that your reaturant markets and promotes itself. You should be plastering the keyword and your dedicated texting number on every piece of direct mail, flyers, bulletin board, social media profiles, and voicemails to make sure your subscriber list continues to grow and more importantly so your restaurant can continue growing it’s sales!

Start Texting!

Once all the set up is out of the way all that’s left to do is to get started texting your now growing list of text message subscribers. Make sure you make use of the best practices when sending text messages. See below for details.

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Our Dashboard Makes Text Marketing Easy

Whether you’re sending 10 or 100,000 texts at once, the Texting.io dashboard is simple to use and scales perfectly with your business. You can upload an already subscribed list of contacts or use our subscribe keyword functionality to build a subscription list yourself.

We welcome your feedback and encourage you to share your success stories and personal experiences.

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