Restaurant Texting Service

Learn how our Restaurant Texting System can help take your restaurant to the next level. Whether it’s to manage curbside pickups, confirm reservations, or to drive more online orders, you can rely on our text messaging software to have your back!

Unified platform

Why It’s the Next Big Thing

Restaurant text messaging systems have recently been helping restaurant owners reach out to their customers more effectively for the last few years. Many restaurants rely on their phones for better customer service, including helping them make reservations, find local dining options, and send out specials and deals. Our text messaging platform allows restaurants to use mobile phones as not only a marketing tool, but as a more efficient way to serve customers.

How Restaurants Are Taking Advantage of Text Messaging

Did you know 83% of millennials open SMS messages within 90 seconds of receiving them?

Restaurant text messaging offers great benefits for restaurant owners because of how fast & effective this form of marketing is. Overall, text messages enjoy an open rate of well over 98%, so even if millennials aren’t your target audience you can be sure that your messages will be received and opened. More importantly, branded text messaging has a 45% response rate! This means almost half of your customers will respond to your messages if your message includes your brand or company name.

The Possiblities

Imagine what this means for any promotions you want to offer your customers. If you text your promotion out to 500 of your loyal customers, you can expect nearly all of them to at least open and read your message and you can expect half of them to respond to your offer, that’s roughly 250 responses!

If even 30% of the people that responded accept your promotional offer, then you’re looking at 75 extra purchases that you generated with a simple text message offer!

In this difficult economy, more restaurants have adapted to take advantage of text messaging to promote specials, new menu items or events and it’s quickly becoming the standard in the restaurant and bar industry.

SMS VS Traditional Marketing

Unlike other forms of traditional marketing, such as television commercials or newspaper ads, using SMS messages is a quick, measurable & cost-effective way to interact with your loyal customers.

Keeping in mind that 64% of consumers think businesses should contact them via text messages more often. Restaurant owners should be taking advantage of this by sending text message alerts about special events, changing dining hours, or any other information they would like to share with their guests.

With only 13% of organizations using text messaging to their advantage, you can gain that edge on your competition and take your restaurant to the next level!

Did you know 83% of millennials open SMS messages within 90 seconds of receiving them?

Imagine what this means for any promotions you want to offer your customers. If you text your promotion out to 500 of your loyal customers, you can expect nearly all of them to at least open and read your message and you can expect half of them to respond to your offer, that’s roughly 250 responses!

If even 30% of the people that responded accept your promotional offer, then you’re looking at 75 extra purchases that you generated with a simple text message offer!

In this difficult economy, more restaurants have adapted to take advantage of text messaging to promote specials, new menu items or events and it’s quickly becoming the standard in the restaurant and bar industry.

The Possiblities

Imagine what this means for any promotions you want to offer your customers. If you text your promotion out to 500 of your loyal customers, you can expect nearly all of them to at least open and read your message and you can expect half of them to respond to your offer, that’s roughly 250 responses!

If even 30% of the people that responded accept your promotional offer, then you’re looking at 75 extra purchases that you generated with a simple text message offer!

In this difficult economy, more restaurants have adapted to take advantage of text messaging to promote specials, new menu items or events and it’s quickly becoming the standard in the restaurant and bar industry.

SMS VS Traditional Marketing

Unlike other forms of traditional marketing, such as television commercials or newspaper ads, using SMS messages is a quick, measurable & cost-effective way to interact with your loyal customers.

Keeping in mind that 64% of consumers think businesses should contact them via text messages more often. Restaurant owners should be taking advantage of this by sending text message alerts about special events, changing dining hours, or any other information they would like to share with their guests.

With only 13% of organizations using text messaging to their advantage, you can gain that edge on your competition and take your restaurant to the next level!

Why You Need a Restaurant Texting System

Cell Phones Are Ubiquitous

Most people these days have mobile phones which is why marketing through text messaging is an excellent idea. Whether your customers have the latest model or the oldest flip phone, you can be sure that they will receive your text messages. Your customers don’t have to learn how to use a new fancy app they just need a phone that can send and receive sms text messages, which every phone is capable of now.

Make Texting Work For You

In order for this marketing strategy to work, restaurant owners need to first understand that text message marketing is just a way for a business and their customers to communicate directly with each other. It works by sending SMS text messages to anyone with a text-enabled phone. These texts can either be done through your phone’s text service or a computer-based text messaging software solution.

Why Us?

Traditionally, you would have to use a cell phone to manually type up the text message offer and send it to everyone on your list of customers one by one. Sound tedious right?
That’s where our texting platform comes in, we simplify this process and make it easy and painless to compose and send text message marketing campaigns to 10,000’s of your customer at the click of a button. Also by centralizing all your text messages on our platform you can manage your conversations with customers much more efficiently, ensuring every customer gets the attention they deserve from your restaurant

How To Use Texting for Your Restaurant

Sign up for a text messaging service

You can quickly get signed up with our texting platform in just 5 minutes. All you have to do is pick your plan, provide a few details about your company and you’re all set to start sending your first text message marketing campaign.

Collect your customer’s information

Make sure to set upto include your the dedicated text messaging number and your keyword to all your marketing materials such as flyers, billboards, coupons etc. We also provide a convenient custom contact form template designed for use on your restaurant’s website to collect your user’s information and opt them into your text message updates as well.

Craft Your Text Message Campaigns

Setup campaigns that are specific to the category of subscriber you want to send a message to. For example, you can segment your subscribers into lists based on group membership such as students, promo customers, repeat customers, etc. Need to reach students to promote your latest student special? No problem you can send out a quick text to the students that opted in to your texts with just a few clicks.

Once you know what group of subscribers you need to communicate with, it’s time to craft your text message campaign. Our platform allows you to plan your campaign weeks in advance with automated follow-up text messages that go out at a scheduled date and time that you decide.

Setup Your Campaign Keyword

To help segment your subscribers you should create a campaign keyword that allows future subscribers interested in a particular promotion or event at your restaurant to signup to your list using that keyword to place them in the correct list.

For example, you could encourage your customers interested in live entertainment to text ‘ENTERTAIN’ to your dedicated texting number to get signed up to text reminders of upcoming live music gigs or events at your bar or restaurant.

This way you won’t annoy all of your subscribers with irrelevant messages and make sure everyone is up to date with the information they are specifically interested in.

Promote Your Keyword

Make sure to promote the keywords you just set up everywhere that your reaturant markets and promotes itself. You should be plastering the keyword and your dedicated texting number on every piece of direct mail, flyers, bulletin board, social media profiles, and voicemails to make sure your subscriber list continues to grow and more importantly so your restaurant can continue growing it’s sales!

Start Texting!

Once all the set up is out of the way all that’s left to do is to get started texting your now growing list of text message subscribers. Make sure you make use of the best practices when sending text messages. See below for details.

Sign up for a text messaging service

You can quickly get signed up with our texting platform in just 5 minutes. All you have to do is pick your plan, provide a few details about your company and you’re all set to start sending your first text message marketing campaign.

Collect your customer’s information

Make sure to set upto include your the dedicated text messaging number and your keyword to all your marketing materials such as flyers, billboards, coupons etc. We also provide a convenient custom contact form template designed for use on your restaurant’s website to collect your user’s information and opt them into your text message updates as well.

Craft Your Text Message Campaigns

Setup campaigns that are specific to the category of subscriber you want to send a message to. For example, you can segment your subscribers into lists based on group membership such as students, promo customers, repeat customers, etc. Need to reach students to promote your latest student special? No problem you can send out a quick text to the students that opted in to your texts with just a few clicks.

Once you know what group of subscribers you need to communicate with, it’s time to craft your text message campaign. Our platform allows you to plan your campaign weeks in advance with automated follow-up text messages that go out at a scheduled date and time that you decide.

Setup Your Campaign Keyword

To help segment your subscribers you should create a campaign keyword that allows future subscribers interested in a particular promotion or event at your restaurant to signup to your list using that keyword to place them in the correct list.

For example, you could encourage your customers interested in live entertainment to text ‘ENTERTAIN’ to your dedicated texting number to get signed up to text reminders of upcoming live music gigs or events at your bar or restaurant.

This way you won’t annoy all of your subscribers with irrelevant messages and make sure everyone is up to date with the information they are specifically interested in.

Promote Your Keyword

Make sure to promote the keywords you just set up everywhere that your reaturant markets and promotes itself. You should be plastering the keyword and your dedicated texting number on every piece of direct mail, flyers, bulletin board, social media profiles, and voicemails to make sure your subscriber list continues to grow and more importantly so your restaurant can continue growing it’s sales!

Start Texting!

Once all the set up is out of the way all that’s left to do is to get started texting your now growing list of text message subscribers. Make sure you make use of the best practices when sending text messages. See below for details.

Restaurant SMS Template Examples

Restaurant Weekly Special SMS

 

Create a welcoming environment with personalized texts when people sign up.

Restaurant Weekly Special SMS

 

Create a welcoming environment with personalized texts when people sign up.

Restaurant Weekly Special SMS

 

Create a welcoming environment with personalized texts when people sign up.

Restaurant Weekly Special SMS

 

Create a welcoming environment with personalized texts when people sign up.

Restaurant Weekly Special SMS

 

Create a welcoming environment with personalized texts when people sign up.

Restaurant Weekly Special SMS

 

Create a welcoming environment with personalized texts when people sign up.

Unified platform

Our Dashboard Makes Text Marketing Easy

Whether you’re sending 10 or 100,000 texts at once, the Texting.io dashboard is simple to use and scales perfectly with your business. You can upload an already subscribed list of contacts or use our subscribe keyword functionality to build a subscription list yourself.

We welcome your feedback and encourage you to share your success stories and personal experiences.

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