Dental Office Text Messaging

Is your dental practice losing out on revenue due to missed appointments? Recent surveys suggest that 64% of consumers think businesses should contact them via text messages more often.

Using our dental marketing platform can help you bridge that gap and substantially reduce no-shows.

*No Credit Card Required

We support all Major North American Carriers

Why SMS?

  • Text messages are the prefered communication method for people aged 18-45.
  • Not only are they popular, text messages also have the highest read rate of any method of communication.
  • Check out our SMS Marketing Statistics post for more eye-opening numbers.
*No Credit Card Required

How to Use Text Messaging for Dental Offices

Dental Appointment Reminders

With the average dental appointment generating $200+ per visit, you simply can’t afford to have too many no-shows. A few no-shows every day may not seem like much but over the course of the year it can add up 100’s of thousands of dollars in lost revenue!

The best dental offices are using appointment confirmation texts as well as appointment reminder texts to ensure no-show rates are kept to the bare minimum. These types of texts help weed out potential cancellations earlier allowing you to not only reschedule for another day but also gives you time to book that newly opened appointment slot.

Sending Promotions and Deals

You can generate some extra revenue by offering special deals and promotions to bring in either extra appointments or make upcoming appointments more profitable. An example would be offering a back-to-school promotion for your patient’s children to get discounted teeth cleaning or checkup.

Alternatively, you can offer a discounted cleaning to all your patients already booked in for an appointment. This can raise your average revenue per appointment which will definitely add up to a solid boost in revenue by the end of the year.

Review Requests

These days when anyone wants to find a local service like a dentist people are opting to do their research on Google. A big part of bringing more customers in and have all your appointment slots booked is maintaining a good reputation where potential new patients can find your dental office.

To that end, nothing is as effective at generating new positive reviews for your business as texting your review link to your satisfied customers following a successful visit. By following up on your patient’s experience and giving them a convenient way to leave you feedback, you are guaranteed to get an enormous number of positive reviews to help to maintain your online reputation.

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How to Start Texting

Sign up for a text messaging service

You can quickly get signed up with our texting platform in just 5 minutes. All you have to do is pick your plan, provide a few details about your company and you’re all set to start sending your first text message marketing campaign.

Collect your customer’s information

Make sure to include your dedicated text messaging number and your keyword in all your marketing materials such as flyers, billboards, coupons etc. We also provide a convenient custom contact form template designed for use on your website to collect your user’s information and opt them into your text message updates as well.

Craft Your Text Message Campaigns

Setup campaigns that are specific to the category of subscriber you want to send a message to. For example, you can segment your subscribers into lists based on group membership such as students, promo customers, repeat customers, etc. Need to reach students to promote your latest student special? No problem. You can send out a quick text to the students that opted in to your texts with just a few clicks.

Once you know what group of subscribers you need to communicate with, it’s time to craft your text message campaign. Our platform allows you to plan your campaign weeks in advance with automated follow-up text messages that go out at a scheduled date and time that you decide.

Set Up Your Campaign Keyword

To help segment your subscribers you should create a campaign keyword that allows future subscribers interested in a particular promotion or event to signup to your list using that keyword to place them in the correct list.

For example, you could encourage your customers interested in dental cleaning to text ‘SMILE’ to your dedicated texting number to get signed up to text reminders of upcoming promotions regarding dental cleanings.

This way you won’t annoy all of your subscribers with irrelevant messages and make sure everyone is up to date with the information they are specifically interested in.

Promote Your Keyword

Make sure to promote the keywords you just set up everywhere that your practice markets and promotes itself. You should be displaying the keyword and your dedicated texting number on every piece of direct mail, flyers, bulletin board, social media profiles, and voicemails to make sure your subscriber list continues to grow and more importantly so you can continue growing your list of clients!

Start Texting!

Once all the set up is out of the way all that’s left to do is to get started texting your now growing list of text message subscribers.

Sign up for a text messaging service

You can quickly get signed up with our texting platform in just 5 minutes. All you have to do is pick your plan, provide a few details about your company and you’re all set to start sending your first text message marketing campaign.

Collect your customer’s information

Make sure to set upto include your the dedicated text messaging number and your keyword to all your marketing materials such as flyers, billboards, coupons etc. We also provide a convenient custom contact form template designed for use on your restaurant’s website to collect your user’s information and opt them into your text message updates as well.

Craft Your Text Message Campaigns

Setup campaigns that are specific to the category of subscriber you want to send a message to. For example, you can segment your subscribers into lists based on group membership such as students, promo customers, repeat customers, etc. Need to reach students to promote your latest student special? No problem you can send out a quick text to the students that opted in to your texts with just a few clicks.

Once you know what group of subscribers you need to communicate with, it’s time to craft your text message campaign. Our platform allows you to plan your campaign weeks in advance with automated follow-up text messages that go out at a scheduled date and time that you decide.

Setup Your Campaign Keyword

To help segment your subscribers you should create a campaign keyword that allows future subscribers interested in a particular promotion or event at your restaurant to signup to your list using that keyword to place them in the correct list.

For example, you could encourage your customers interested in live entertainment to text ‘ENTERTAIN’ to your dedicated texting number to get signed up to text reminders of upcoming live music gigs or events at your bar or restaurant.

This way you won’t annoy all of your subscribers with irrelevant messages and make sure everyone is up to date with the information they are specifically interested in.

Promote Your Keyword

Make sure to promote the keywords you just set up everywhere that your reaturant markets and promotes itself. You should be plastering the keyword and your dedicated texting number on every piece of direct mail, flyers, bulletin board, social media profiles, and voicemails to make sure your subscriber list continues to grow and more importantly so your restaurant can continue growing it’s sales!

Start Texting!

Once all the set up is out of the way all that’s left to do is to get started texting your now growing list of text message subscribers. Make sure you make use of the best practices when sending text messages. See below for details.

Start Texting Today

No Credit Card Free Trial

Every free trial gets a dedicated toll-free number and 50 free texts. Test out all of our features without a credit card.

Book a Free Demo

Book your Free, no obligation demo and learn how the platform works as well as how to unlock the potential of text messaging.

Our Dashboard Makes Texting Easy

Whether you’re sending 10 or 100,000 texts at once, the Texting.io dashboard is simple to use and scales perfectly with your business. You can upload an already subscribed list of contacts or use our subscribe keyword functionality to build a subscription list yourself.